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Trusted Customer Service

While we take great pride in our network quality, speed, and reliability, what we are most proud of are our people. 

Whether installing a new TV, updating an Internet router or just answering your question about connecting a device to the home network, we pride ourselves on always being available to help. 

Our customer care team is local and nearly every call to our office is answered by a live person, on or before the third ring. Many issues called into our customer care team are resolved while the customer is still on the phone. If we are unable to resolve the issue immediately, we will follow up on the same day and dispatch a technician promptly if needed.

We ARE ValuNet FIBER. Let us show you true customer service, always!

Ready to switch to ValuNet FIBER? Need help with your existing service?

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Technical Questions?

Having trouble? Just ask! We will respond within 24-hours, or the next business day if on the weekend. If this is a service affecting emergency, please call 620-208-5000.

Billing Questions?

Have questions about your bill, upgrading, or adding options?

Call us anytime and talk to a real person.

620-208-5000

Our customers us. You will too!